InspireLog error codes

What to try

1. Check that Wi-Fi or mobile data is on, and that Airplane Mode is off.
2. Open any website in Safari. If that fails too, the problem is the connection, not InspireLog.
3. Once you're back online, send the message again — it wasn't lost, it just never left your phone.

What to try

1. Try again once. A single timeout is usually a slow connection, not a broken one.
2. If it keeps happening, move to a stronger Wi-Fi or mobile signal and try again.

What to try

1. Wait a couple of minutes and try again — this usually clears on its own.
2. If it lasts longer than about fifteen minutes, we probably know, but do email support@inspirelog.io with the code so we can confirm.

What to try

1. Try again once — an unreadable reply is almost always a one-off.
2. If you see it repeatedly, update InspireLog from the App Store: an old app can misread a newer server.

What to try

1. Check your connection and try again. This is what a dropped Wi-Fi or a tunnel on the train looks like.
2. If you're on a VPN or a restricted network (school, office), try without it.

What to try

1. Open Settings in the app, sign out, then sign back in with your Apple ID.
2. Your conversations and memories stay on your phone — signing out doesn't remove them.

What to try

1. Try signing in again. If Apple asks for a passcode or Face ID, complete it.
2. Make sure this iPhone is signed in to iCloud with the Apple ID you want to use (iPhone Settings → your name).
3. If it still fails, email support@inspirelog.io with the code.

What to try

1. This one is on us: your account isn't allowed to do what the app asked, and that's a server-side setting, not something on your phone.
2. Email support@inspirelog.io with the code and what you were doing.

What to try

1. Try again — Apple's sign-in sheet sometimes closes before it finishes.
2. Check that Sign in with Apple isn't restricted on this device (iPhone Settings → Screen Time → Content & Privacy Restrictions).
3. If it keeps happening, restart the phone and try once more.

What to try

1. Try signing in again. This means your phone's secure storage refused a write, which is rare and usually momentary.
2. If it happens twice in a row, restart your phone.
3. Still stuck? Email support@inspirelog.io with the code.

What to try

1. This one is on us. The model behind InspireLog is busy; it clears on its own, usually within a few minutes.
2. Your message is still in the thread — send it again when the app says it's ready.

What to try

1. Try once more. Long, complicated messages take longer; splitting one into two often helps.
2. If every message times out, the model is having a slow spell — give it ten minutes.

What to try

1. This one is on us: the model returned an error instead of a reply. It should clear on its own.
2. Try again in a few minutes. If you still see 212 an hour later, email support@inspirelog.io.

What to try

1. Update InspireLog from the App Store. The server rejected the request, which almost always means the app is older than the server expects.
2. If you're already on the latest version, email support@inspirelog.io with the code — that's a bug on our side.

What to try

1. Update InspireLog from the App Store — a background signal the server didn't recognise usually means an old app.
2. Nothing you typed was lost; this affects background check-ins, not your messages.

What to try

1. Try again once.
2. If it repeats, update InspireLog from the App Store, then email support@inspirelog.io with the code if it still happens.

What to try

1. This one is on us: voice calling is switched off on our side right now. Text works as usual.
2. Try calling again later. If it's still off after a day, we'd like to know — support@inspirelog.io.

What to try

1. Try the call again. Voice needs a steadier connection than text — Wi-Fi is more reliable than mobile data here.
2. If you're on a VPN or a network that blocks calls (some offices and campuses do), try without it.
3. If calls never connect, email support@inspirelog.io with the code.

What to try

1. This code is no longer in use. If you see it, you're on an old version of InspireLog — update from the App Store.

What to try

1. This code is no longer in use. If you see it, you're on an old version of InspireLog — update from the App Store.

What to try

1. This code is no longer in use. If you see it, you're on an old version of InspireLog — update from the App Store.

What to try

1. This one is on us: the service that handles calls isn't configured right now. Text works as usual.
2. Try again later. If it's still down after a day, email support@inspirelog.io.

What to try

1. Give it a minute and call again. The voice model hit its capacity limit mid-call, which is why InspireLog hung up rather than going quiet.
2. What you said on the call before the hang-up was kept.
3. If it happens on every call, email support@inspirelog.io — that's a limit we need to raise.

What to try

1. Call again. The live connection dropped — the same thing that happens to a phone call in an elevator.
2. Wi-Fi is more reliable than mobile data for calls; switching helps if it keeps happening.

What to try

1. Tap Retry. If the server still can't delete your data, the app lets you delete everything on this phone only, and we'll finish the server side.
2. Email support@inspirelog.io with the code and we will confirm the server-side deletion by hand.

What to try

1. Update InspireLog from the App Store — the server didn't understand a request about your data, which usually means an old app.
2. If you're already up to date, email support@inspirelog.io with the code.

What to try

1. Check your connection and try the backup again.
2. Make sure iCloud Drive is on (iPhone Settings → your name → iCloud → iCloud Drive) and that InspireLog is allowed to use it.

What to try

1. Check your connection and try again.
2. Make sure this iPhone is signed in to the same iCloud account the backup was made from.
3. If there genuinely isn't a backup yet, make one from Settings → Backup first.

What to try

1. Open iPhone Settings → your name and make sure iCloud is signed in and not asking you to verify anything.
2. Then come back and try the backup or restore again.

What to try

1. If this is a restore, check the passphrase — a wrong passphrase looks exactly like a corrupted backup.
2. If the backup was made by a newer InspireLog, update the app from the App Store and try again.
3. If neither applies, the backup may be damaged. Email support@inspirelog.io with the code; don't delete the backup yet.

What to try

1. Free up space in iCloud: iPhone Settings → your name → iCloud → Manage Account Storage.
2. Then try the backup again.

What to try

1. Try again — this failed on your phone before anything was sent, so nothing partial exists in the cloud.
2. If it happens twice, restart the phone and try once more.
3. Still failing? Email support@inspirelog.io with the code.

What to try

1. Try the purchase again. If the App Store asked you to confirm and you cancelled, that's expected — nothing was charged.
2. Check iPhone Settings → your name → Payment & Shipping, in case a payment method needs updating.

What to try

1. This one is on us to sort out: the App Store says you bought it, but we couldn't verify the receipt.
2. Email support@inspirelog.io with the code and the Apple ID email you used; we'll restore your access by hand.

What to try

1. Wait a few minutes and open the subscription screen again — the App Store sometimes fails to return the product.
2. If you're on a TestFlight build, this is expected: the subscription isn't available in that build.

What to try

1. Make sure this iPhone is signed in to the App Store with the Apple ID you subscribed with (iPhone Settings → your name → Media & Purchases).
2. Then tap Restore Purchases again.
3. If you're sure you subscribed and it still says nothing to restore, email support@inspirelog.io with the code.

What to try

1. Check your connection and tap Restore Purchases again.
2. If the App Store keeps failing, sign out of the App Store and back in (iPhone Settings → your name → Media & Purchases).

What to try

1. This feature needs an active Premium subscription. You can subscribe from Settings in the app.
2. If you already subscribed, tap Restore Purchases on the subscription screen.

What to try

1. This one is on us. Something failed on our side; it usually clears on its own.
2. Try again in a few minutes. If you're still seeing 900 after an hour, email support@inspirelog.io with the code and roughly when it started.

What to do

1. We don't have a number for this one yet, so this page can't explain it — but the app can: under the 999, it shows an internal code (something like SOMETHING_NEW or NSURLErrorDomain(-1005)).
2. Tap Copy code in the app and email it to support@inspirelog.io with what you were doing. That's enough for us to find it, and it earns the failure a real number.